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Protect yourself from fire

For your safety, an odourant called mercaptan is added to natural gas that smells like rotten eggs.  It helps make even the smallest leak easy to detect.


Most often natural gas leaks are detected by smell.  However, a hissing sound, damaged connection or dead or dying vegetation in the area around your natural gas meter, appliances, or pipes may also be signs of a leak.


If you suspect gas is leaking

·         Don’t use phones, cameras, or any electronics near the leak

·         Leave electrical switches, appliances, and computers as they are

·         Don’t smoke, use lighters/matches, or start any motors or vehicles


If you think you have a gas leak inside

·         If you hear hissing, leave the building immediately

·         Open doors and windows to let fresh air in and then go outside

·         Once outside and a safe distance away, call Gas Emergency # 1.866.763.5427


If you think you have a gas leak outside

·         Put out all open flames such as campfires and barbecues

·         Leave and stay clear of the area, call Gas Emergency # 1.866.763.5427

·         Keep doors and windows closed to prevent gas from going inside


If escaping gas is burning

·         Call your local fire department # 911

·         Do not attempt to put the fire out

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