A false dispatch occurs when an alarm system is set off, police or guards are dispatched but there is no intruder or emergency situation. User error accounts for 3 out of 4 false dispatches.
Avoid objects that trigger your alarm
· When leaving, ensure that all doors and windows are closed and locked.
· Correct drafts that may move plants and curtains, both of which can cause an alarm.
· Ensure the keypad is easily accessible from the exit/entry point.
Make your security system efficient and easy to use
· Replace the back-up battery every three to five years.
· Test your alarm system monthly.
· Request a service call after any unexplained alarms.
· Request annual maintenance checks by the alarm company.
· Ensure you understand your system thoroughly. Ask questions.
· Try using your system before the technician leaves.
Alarm Users (Key Holders)
· Ensure that all key holders and guests are trained in the proper use of the system.
· Instruct service people how to correctly operate your system.
· Never provide a key to someone who is not familiar with the system.
· Update your contact information when cell and work numbers change.
· Make arming your alarm system a habit.
Additional Safety Measures
· Have well-lit entrances and low shrubbery.
· Lock your ladders away so that they cannot be used by intruders.
· Review your property periodically to check for potential access points for burglars.